FAQ’s Help System

Welcome to the ACSi Frequently Asked Questions. Here you will find answers to the common questions asked about our services.

Does ACSi have a "Control Panel" or some other utility to manage my website?

Does ACSi have a "Control Panel" or some other utility to manage my website?

Yes – Our hosting accounts feature cPanel which is the industry leading control panel and provides a rich online environment from where you can manage your web hosting.

Can I monitor my disk space and bandwidth usage?

Can I monitor my disk space and bandwidth usage?

Yes. You may monitor disk space and bandwidth usage from within your cPanel control panel.

How do I transfer files to my website?

How do I transfer files to my website?

Files must be transferred to the Web server via File Transport Protocol (FTP) or your account’s Web-based File Manager. If you need FTP, SSH, mail, or other Internet software, visit ZDNet Software Library. ZDNet Software Library is a source for the latest Internet applications with ratings and reviews to help you decide which application is best suited for your needs. An FTP tutorial is also available for beginner users who may not be familiar with FTP. We also provide a Web-based File Manager to make it even easier for you to upload your files.

Will I have unlimited access to update and make changes to my pages?

Will I have unlimited access to update and make changes to my pages?

You have unlimited access via FTP and the Web-based File Manager 24 hours per day, 7 days a week. As such, you can create and maintain your Web pages on your own computer and upload files to your website at your leisure. – We do not maintain your site without an consulting agreement.

How long does it take to set up a new account?

How long does it take to set up a new account?

New accounts are guaranteed to be set up within 24 hours from the time we receive your order. Once an account is set up an activation notice will be sent to you via e-mail including your account information.

Can I use my account for commercial purposes?

Can I use my account for commercial purposes?

Yes, you can use your account to build and run your business. The World Wide Web has become an efficient and cost-effective means of making information available to a wide user base, and we encourage our clients to use this flexible medium.

Can I subdivide my space and resell it?

Can I subdivide my space and resell it?

The long answer…. NO

Can you host domain names other than .com .net .org .biz .info and .us?

Can you host domain names other than .com .net .org .biz .info and .us?

ACSi can host any domain name. However, we only offer a limited assortment of domains that can be registered or transferred to us. For a list of these domains please visit our Domain Name Page.

What is ACSi's DNS information?

What is ACSi's DNS information?

The following is ACSi’s DNS information. You can use this when registering a new domain name or modifying an existing domain name. Primary Name Server: NS1.ACSIHOST.COM Primary Name Server IP: 174.34.147.146 Secondary Name Server: NS2.ACSIHOST.COM Secondary Name Server IP: 174.34.147.158

Do you offer Internet access?

Do you offer Internet access?

No, you will need local Internet access in order to access your website and retrieve e-mail from your account.

Do you require "Forced Advertising" on my website?

Do you require "Forced Advertising" on my website?

No, we do not require any forced advertising on your website. Once you sign up for an account, you have complete control over content and information contained in your website. As long as you stay within our Policy and Guidelines, you can display anything you like.

Do you offer Windows based hosting?

Do you offer Windows based hosting?

Not at this time.

Terms, Conditions and Acceptable Use Policy

Terms, Conditions and Acceptable Use Policy

For detailed information on our policies Click Here